简历模板24(客户服务代表)

customer service representative(sales)

sandy lin 15/f,tower2 ,bright china,building1,beijing.

summary of qualifications

  • demonstrated ability in the provision of sales support services.includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
  • consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
  • thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
  • extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
  • exceptional communication/interpersonal and organizational skills.
experience
1989-present oxbridge,inc.

  • interface with merchandising personnel,at all levels,and provide technical information on company products and services.
  • interact with customers,providing advice in the selection of products.monitor production to ensure realization of customer specifications.
  • collaborate with contracting merchandisers for contract negotiation on supplies.conduct extensive materials costing processes.
  • coordinate delivery schedules and monitor delivery personnel.
  • organize promotional demonstration activities for home and hew york marketing office.
  • respond to and resolve customer complaints.
  • manage office operations and produce correspondence.
  • control stock and conduct purchasing procedures.
  • assist sales department in establishing client base/sales territories.
education
1993-present prophet junior college
associate degree program
computer operations program:lotus 1-2-3,database iii,typing,word-processing(multimate),business math,speech communication,introduction to computers and english composition.

notice

  • background summary accentuates candidate s acquired professional skills and impressive track record.
  • listing relevant courses adds weight to candidate s educational credentials.